Headquartered in Athens, Minerva Marine Inc., Minerva Gas Inc., and Minerva Dry Inc. bring over 25 years of experience in delivering high-quality ship management services worldwide. Their fleets consist of 54 Oil Tankers, 5 LNG Carriers, 11 Bulk Carriers, and 3 Container Vessels.
Since the companies manage vessels globally, a fast and reliable file-sharing system is vital to their operations. Ilias Vlachogiannis, Head of Fleet ICT, and Eftihia Benaki, ICT Manager at Minerva Marine Inc., shared use cases for data transfer within their fleets. They also provided insights from their experiences in automating file transfer processes.
Minerva file transfer use cases and challenges
Minerva’s daily data exchange needs include:
- Software distribution to keep all onboard systems up-to-date;
- Shore-to-vessel Enterprise Resource Planning (ERP) database synchronisation;
- Large training video distribution;
- Collecting videos from CCTV onboard, VDR and ECDIS Playback data;
Read another customer story: Data exchange as a part of digitalisation strategy in Eletson
Minerva’s data transfer experience covers a variety of tasks that must be completed on time in any environment. However, multiple manual processes and frequent transfer interruptions made data exchange between its fleets and offices challenging.
Ilias Vlachogiannis, Head of Fleet ICT at Minerva Marine Inc., says: “Our fleet’s data flow capability required more control as it was difficult to manage and troubleshoot, with multiple manual processes both onboard and in the offices. Large files transfers were often facing interruptions making difficult their delivery on time due to connection issues. These were the key reasons we began exploring alternatives for data transfer within our fleet.”
Learn the difference between “Dualog Drive” and “OneDrive” here.
Adopting the new solution and first results
Minerva has been using Dualog’s maritime email service for a year, and their familiarity with our environment allowed them to easily integrate Dualog Drive into their fleets’ data flow.
Eftihia Benaki, ICT Manager at Minerva Marine Inc., commented on the first results coming through: “We saved dozens of man-hours per month due to the process being automated. Configuring and troubleshooting have become much easier because we can see all fleet transfers in one interface. We have also reduced our manual work significantly, and I believe we can still do more.”
“Because of the Dualog technology, we can transfer large files without worrying about interruptions, and we know that all files will be delivered on time. It feels like we’re always online,” stressed Ilias Vlachogiannis.
Kyriakos Papapolydorou, Regional Manager at Dualog, added: “Our objective was to reduce the pain of manual processes of data transfer between ship and shore, while safeguarding smooth operations in diverse environments. I’m glad to hear that Minerva has experienced an increase in productivity in such a short period of time.”
Sending any amount of files through the system
With this update, all three Minerva ship management companies can now automatically send any amount of files to and from their fleet every week. Minerva has reduced workload and improved the reliability of its global maritime operations with a resilient digital infrastructure.
Read more about Dualog Drive and try it out on your ships for free here.
The original image used in this article was taken from minervamarine.com
