seafarer

Efficient crew communication

Build strong connections with your crew through a simple and secure app.
Build strong connections with your crew
through a simple and secure app.

Unify crew
communication into
one channel

Unify crew communication into one channel

Simplify user
administration with
single sign-on (SSO)

Protect your data
with MFA and full control
over access

Unite all communication
channels in one

A single ecosystem for communication, analytics
and crew engagement.

A single ecosystem for communication,
analytics and crew engagement.

Integrate Seafarer with your current systems

Import crew from your CMS. Add new third-party apps like PMS system, corporate social media and training platform without introducing more account management. No missing contacts.

Create personalised email accounts

Get unified corporate domain and personalised email for each employee. No more private emails and confusion with common role rank-based accounts.

Use distribution lists

Dualog Portal allows you to configure distribution lists. Easily share information between specific groups of employees. For instance, the lists can be based on ranks, groups, or user accounts.

Unite all communication channels in one
Integrate your CMS system to manage users. Reduce your administrative workload.

Use a single portal to configure user access

Easy access management ​ ​​

Set up single sign-on (SSO) for your crew to unify access to all systems. As a result, reduce the number of passwords your crew must remember.

Unique user identity for each employee

By integrating with your Crew Management System (CMS), crew will have their unique user identity, easily and securely managed by your IT department.

Automated user on/off-boarding ​​

Integrate Seafarer with your HR system and prevent unauthorised access to corporate data from former employees or when crew is on leave.
Multi-factor authentication (MFA) and automated security features enhance your data protection and industry compliance.
Multi-factor authentication (MFA) and 
automated security features enhance your data
protection and industry compliance.

Manage user access to specific data​

Set up conditional access based on rank/vessel/etc. And automatically remove access when an employee leaves the company.

Analyse users' activity

Monitor log-in attempts and email traffic. You can send audit logs to your Security Operations Center (SOC). Prevent potential threats for your data and IT environment.

Manage password policy

Configure password policy from the portal. Enable Single sign-on (SSO) to improve control over passwords, security, and compliance. In addition, you can enforce password policies that strengthen security and even provide users with emerging standards like passwordless or biometric authentication options.

Enforce multi-factor authentication

Enable MFA to enhance user account security and prevent unauthorised access to corporate data.

Prevent unauthorised access to corporate information

Prevent unauthorised access
to corporate information

Getting started in 4 easy steps

Import your employees

Set up an integration with your HR system, build a custom API integration, use CSV imports, or manually add your seafarers.​

Invite your crew

Send unique invitation links to all your seafarers. Once registered, they all have a safe and unique identity within your organisation. 

Start communicating ​

You can now start using the crew email when communicating with them.

Integrate with third-parties​

Begin integration of third-party applications you want your employees to log into with their Seafarer accounts.

Start building strong connections with your crew today

Start building strong connections with your crew today

FAQ

More questions?

More questions?

Dualog offers comprehensive support for “Seafarer” through our dedicated customer support team. We are available to assist with any questions, concerns, or issues you may have while using the service.

Shipping companies, crewing departments, and IT departments can benefit from using “Seafarer”. It helps enhance communication and collaboration with seafarers, making them feel more integrated into the company and ultimately improving crew retention.

“Seafarer” provides each crew member with a secure digital identity, protected by multi-factor authentication (MFA). Crewing departments can easily import user data from their existing crew management systems, manually add users, or use API integration for seamless user management. 

Digital identity

Seafarers get a corporate email account and can use their digital identity to sign in to third-party services.

“Seafarer” can integrate with a wide range of third-party services, including corporate social media platforms, training and certification platforms, and crew management systems. This enables seafarers to use a single sign-on solution for all their applications.

Counting number of users

The number of users equals to the number of enabled Seafarer users in the system. You are only billed for accounts that was enabled at some point during a given month.

 

Commitment period

The only commitment is the current month, which will be billed retroactively. If you stop using the service in March, you will not be billed for April onwards.

Yes, “Seafarer” is GDPR compliant. We have gone through a thorough process to ensure compliance and provide a Data Processing Agreement (DPA) for our customers.

“Seafarer” is currently available on a waiting list basis. To join the waiting list, please leave your email address on our landing page, and we will notify you as soon as the service becomes generally available.

Yes, we offer a trial period for you to test out “Seafarer” and evaluate its features. Please leave your email address on our landing page, and we will provide you with more information on how to set up a trial as soon as the service becomes generally available.

“Seafarer” is currently available on a waiting list basis. To join the waiting list, please leave your email address on our landing page, and we will notify you as soon as the service becomes generally available.

“Seafarer” is a cloud-based service and can be accessed through a modern web browser on any device with internet connectivity. There are no specific hardware or software requirements for using the service.

Get a free trial!

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