"High crew retention equals good business" Saga Shipholding on choosing Dualog

The Saga Shipholding crew conferences in Mumbai and Manila concluded:

The Japanese-owned company, with headquarters in Nøtterøy Norway, has chosen Dualog Connection Suite as its maritime data communications solution.

“Improved crew retention due to onboard service provision is a major benefit and good for the company’s long term continuity and growth” Bjørhovde points out from his office in Hong Kong.

Mumbai and Manila
“We arranged two crew conferences, one in Mumbai and one in Manila, in order to learn what factors were most important to the crew onboard our vessels. Regular contact with family and friends through onboard internet service topped their wish list in both cities.”

Successful evaluation
Saga Shipholding evaluated several suppliers before choosing Dualog Connection Suite as the best solution. “Reliable internet access, optimised use of the total onboard bandwidth and centrally controllable user policies are of great importance to us” says Bjørhovde. Dualog Connection Suite has so far been installed on thirteen of Saga’s ships and Saga Shipholding offers all onboard internet service free of charge to their crew.