Privacy Policy

Privacy Policy

Dualog built apps (Crew Connection and Dualog Admin) are free to download and use for Dualog® Connection Suite™ paying customers.

The terms used in this Privacy Policy have the same meanings as in Dualog® Connection Suite™ Service Catalogue and Service Level Agreement, unless otherwise defined in this Privacy Policy.

Information Collection and Use

The apps do not collect personally identifiable information. User credentials provided by either Dualog or the Dualog® Connection Suite™ paying customer (shipping company) are required to use the apps.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data. This "data" may include information such as your device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


We value your trust in Dualog® Connection Suite™ services, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

The apps might present links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Dualog® Connection Suite™ services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.