New IT services gave boost to entire company

"The new IT services have been a considerable success factor in securing growth at the China Navigation Company over the past couple of years," says the company’s Fleet IT Manager, Lewis Too, when summing up China Navigation’s experience with Dualog Connection Suite, after the services were introduced to the company about two years ago.

"Decisions in the shipping industry were being made at an ever increasing pace. We were now suddenly in the forefront and better able to make the right decisions at the right time, a fact which again has contributed towards economic growth," Mr. Too explains.

"The Dualog mail system gave us a new and improved overview, it actually led to a different way of interacting throughout our entire organisation."

More new ships

The China Navigation Company is a Swire Group owned business headquartered in Singapore. The company has more than 20 ships in operation around the world, largely in multi-purpose liner traffic.The fleet has been expanded and renewed. Several new builds are coming in from shipyards in China, and they are frequently being launched into operation.

Internet for the crew

"Dualog have given us a package to which we can add the various services we need, including, amongst other things, free use of private email for the crew. We are now considering a solution for internet access. This is a kind of welfare initiative that is very important to today’s seafarers and which we feel it necessary to follow up," underlines Lewis Too. ◆